Restaurant Direct Delivery: Complete Guide for Operators (2026)
Marketplaces tax margin; direct delivery on TablioQR keeps food at 0% commission with quoted fees, dispatch after payment, and POS injection.
What is restaurant direct delivery?
Restaurant direct delivery means guests order from the operator's owned menu and checkout — website, QR, or marketplace listing — not a third-party consumer app. The restaurant sets menu prices, delivery fees, and courier rules; payment flows to the restaurant Stripe account with transparent settlement.
TablioQR adds quote-at-checkout, dispatch-after-payment, and live order timelines on top of POS-synced menus — so direct delivery behaves like enterprise OLO without marketplace commission on food.
Direct delivery vs DoorDash, Uber Eats, and Deliveroo
Marketplaces charge roughly 15%–35% commission plus guest service fees. They own retargeting data and often encourage menu markups. Direct delivery keeps the same menu price, captures guest contact with consent, and lets you choose DaaS (DoorDash Drive, Uber Direct) or in-house flat fees only when you need a courier.
- 0% TablioQR commission on food — always.
- Delivery fee line quoted before Stripe payment.
- Refund scope: full order vs delivery fee only.
- Orders inject to Square, Toast, Lightspeed, Clover, Foodics.
How TablioQR DaaS dispatch works
Guest selects delivery, enters address, receives fee and ETA quote. After Stripe succeeds, DeliveryOrchestrator creates a dispatch with the configured provider. Webhooks update status; guests see SSE timeline events. Cancel flows respect payment state.
Best practices for launching direct delivery
Start one branch: set radius, minimum order, and fee. Match marketplace menu prices — no markup. Add QR inserts to every marketplace bag. Measure repeat rate at 30 days; expand radius when kitchen can handle volume.
Frequently asked questions
Does TablioQR charge commission on delivery orders?
Food is always 0% platform commission. Operators may configure optional platform fees on the delivery fee line via the operator console; when set to zero, behavior is unchanged.
Which regions support TablioQR delivery?
US, UK, Canada, Australia, Ireland, and MENA with regional tax handling and POS partners listed on tablioqr.com/marketplace.
Launch a commission-free QR menu in minutes
Upload a photo of your menu and get a mobile ordering page with QR codes — free to start, 0% commission on direct orders.