Question 1

What is Tablio?

Accepted Answer

Tablio is a POS-integrated restaurant operating system by RecapBook LLC for US hospitality operators. Guests discover restaurants, book tables, scan QR menus, order dine-in pickup or delivery, and pay by card through Stripe — while Square, Toast, Lightspeed, Clover, or Foodics stays the kitchen source of truth. Tablio charges 0% commission on food.

Question 2

Who operates Tablio?

Accepted Answer

RecapBook LLC, a Delaware-registered company in the United States, operates the Tablio brand and restaurant platform at tablioqr.com. Contact: hello@tablioqr.com.

Question 3

Is Tablio the same as TablioQR?

Accepted Answer

Tablio is the parent brand and restaurant operating system. TablioQR is the flagship product module (QR ordering, reservations, delivery) hosted at tablioqr.com. Operators and guests interact with Tablio; TablioQR remains the product name on billing descriptors and legacy integrations.

Question 4

What is Tablio Discover?

Accepted Answer

Tablio Discover is Tablio's restaurant marketplace — verified reviews from completed orders, POS-synced live menus, online table booking, and scan-to-order at US restaurants. Guests browse without an app download; operators list once and connect their POS.

Question 5

Does Tablio support online table reservations?

Accepted Answer

Yes. Tablio includes online table booking on Smart Ordering and Multi-Unit Pro with no per-cover fee. Guests book party size, date, and time from your Discover listing; requests are SMS-verified. Hosts confirm, seat, and open the table order from Dashboard → Reservations.

Question 6

How much does Tablio cost?

Accepted Answer

Digital Menu is free forever. Smart Ordering starts at $29 USD / £24 GBP / €27 EUR / $39 CAD / $45 AUD per month per location — first 50 live guest orders free, then flat billing with 0% commission on food. Multi-Unit Pro starts at $59 USD / £49 GBP / €55 EUR / $79 CAD / $89 AUD per location.

Question 7

Which POS systems does Tablio integrate with?

Accepted Answer

Tablio integrates with Square (US, UK, Canada, Australia), Toast (US), Lightspeed Restaurant (US, UK, Canada, Australia), Clover (US), and Foodics (MENA). Catalog sync and paid-order injection keep the POS as source of truth; additional POS platforms are supported through the pluggable connector layer.

Question 8

How does Tablio orchestrate delivery without marketplace commissions?

Accepted Answer

Tablio runs commission-free direct delivery from your menu — zone validation, transparent checkout, POS order injection, then courier dispatch via in-house drivers, DoorDash Drive, or Uber Direct through a pluggable delivery provider layer.

Question 9

How is Tablio different from DoorDash or Uber Eats?

Accepted Answer

DoorDash and Uber Eats charge 15–30% commission and own the guest relationship. Tablio is your direct channel: guests order from your menu and pay you via Stripe, you keep the meal margin, and courier fees show separately at checkout. You can use DoorDash Drive or Uber Direct for dispatch without listing on their consumer apps.

Question 10

How is Tablio different from OpenTable?

Accepted Answer

OpenTable charges per-cover reservation fees and sits outside your ordering stack. Tablio table reservations are included on Smart Ordering with no per-cover fee and connect to the same POS-synced menu — book, sit, scan, order, ticket in your POS.

How to use Tablio — recommended video path

Getting started with the restaurant portal

Browse Tablio Discover

Guest & customer portal

Admin & owner portal